{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free tracked delivery on orders of €75 or more; a flat €25 delivery charge applies under €75. Please allow 5 to 7 days for delivery.",
    "content": "Shipping Last updated 2026-08-04. DELIVERY & SHIPPING INFORMATION We are glad to bring our customers exceptional value and service. That's why we provide free delivery on all orders of x2 or more pillowcases. OUR CURRENT DELIVERY TIMES Delivery time varies by location. Europe 5-7 days (This doesn't include our 24-48 hour order handling & processing time)* OUR DELIVERY PARTNERS TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages. If you have any other questions, please contact us and we will do our best to assist. $",
    "url": "https://silkpillowcase.eu.com/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Your 14 day right of withdrawal under the Consumer Rights Directive 2011/83/EU. Items must be returned unused, in their original condition.",
    "content": "Refunds & Returns Last updated 2026-08-04. Return & Refund Policy All Within 30 days of receiving the product, if the product is faulty or not in accordance with your order you should notify the customer support team of your intent to return the product. Otherwise you will waive any right to reject them. All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. A 10% service and processing fee applies. Refund Policy Should you request a refund, the amount refunded will exclude the original cost of shipping incurred by Flair Pure Silk Pillowcase. A non-refundable dollar amount is $20 per order (product packing & handling fee). Refunds may be held in credit against your account for future purchases if requested. Or you may request a refund for the amount owing at any time by contacting the customer support team. You can return your product anytime within 30 days for an exchange or full refund (not including the $20/order handling fee) subject to the following conditions. Items must be shipped back to the Regional Office & Warehouse (see address at bottom of this page) Must not be marked, scratched or damaged. Must be returned in the original packaging in original condition. All returned items will be thoroughly inspected. $",
    "url": "https://silkpillowcase.eu.com/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How FlairSilk Europe collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 2026-08-04. Privacy Policy Who we are Our website address is: MySilkPillowcase.com What personal data we collect and why we collect it Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Contact forms Cookies If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. Analytics Who we share your data with How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Where we send your data Visitor comments may be checked through an automated spam detection service. $",
    "url": "https://silkpillowcase.eu.com/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from FlairSilk Europe.",
    "content": "Terms & Conditions Last updated 2026-08-04. Terms & Conditions We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time. Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement. You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. MySilkPillowcase.com may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and MySilkPillowcase.com has no obligation to investigate the source of any such access or use of the Site. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by MySilkPillowcase.com in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the \"Contents\") are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify MySilkPillowcase.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security. $",
    "url": "https://silkpillowcase.eu.com/terms-and-conditions/"
  }
}